RIGHT OF WITHDRAWAL

Last updated: June 2026

This is a translation for your convenience. Only the German version is legally binding.

Cancellation Policy

Consumers generally have a statutory right of withdrawal.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor attributable to their self-employed professional activity.

Right of withdrawal

You generally have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the conclusion of the contract.

To exercise your right of withdrawal, you must inform us:

StudyGhost AI
operated by Gabriel Malochwy
Knobelsdorffstraße 8
14059 Berlin
Germany

Email: info@studyghost.de

of your decision to withdraw from this contract by means of a clear statement.

To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period expires.

Early expiry of the right of withdrawal

The services offered are digital content or digital services that are created individually on the basis of the Customer's information.

Performance regularly begins immediately after successful payment, in particular through:

provision of the access code,
activation of the editor,
the start of individual processing,
and the start of the AI-supported generation processes.

Upon completion of the purchase and the start of performance, the statutory right of withdrawal may expire early in accordance with the statutory provisions.

Goodwill arrangement

Irrespective of statutory rights of withdrawal, StudyGhost AI strives to offer fair and customer-oriented solutions.

If a customer is dissatisfied with a service provided, they can contact our support at any time.

Depending on the individual case, the following voluntary goodwill services in particular may be offered:

partial refund,
full refund,
discounted re-creation,
or re-generation of a paper.

There is no entitlement to a goodwill service.

The decision on the type and scope of a goodwill service is made exclusively after internal review and at the sole discretion of StudyGhost AI.

This is a translation for your convenience. Only the German version is legally binding.

Cancellation Policy

Consumers generally have a statutory right of withdrawal.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor attributable to their self-employed professional activity.

Right of withdrawal

You generally have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the conclusion of the contract.

To exercise your right of withdrawal, you must inform us:

StudyGhost AI
operated by Gabriel Malochwy
Knobelsdorffstraße 8
14059 Berlin
Germany

Email: info@studyghost.de

of your decision to withdraw from this contract by means of a clear statement.

To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period expires.

Early expiry of the right of withdrawal

The services offered are digital content or digital services that are created individually on the basis of the Customer's information.

Performance regularly begins immediately after successful payment, in particular through:

provision of the access code,
activation of the editor,
the start of individual processing,
and the start of the AI-supported generation processes.

Upon completion of the purchase and the start of performance, the statutory right of withdrawal may expire early in accordance with the statutory provisions.

Goodwill arrangement

Irrespective of statutory rights of withdrawal, StudyGhost AI strives to offer fair and customer-oriented solutions.

If a customer is dissatisfied with a service provided, they can contact our support at any time.

Depending on the individual case, the following voluntary goodwill services in particular may be offered:

partial refund,
full refund,
discounted re-creation,
or re-generation of a paper.

There is no entitlement to a goodwill service.

The decision on the type and scope of a goodwill service is made exclusively after internal review and at the sole discretion of StudyGhost AI.

This is a translation for your convenience. Only the German version is legally binding.

Cancellation Policy

Consumers generally have a statutory right of withdrawal.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor attributable to their self-employed professional activity.

Right of withdrawal

You generally have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the conclusion of the contract.

To exercise your right of withdrawal, you must inform us:

StudyGhost AI
operated by Gabriel Malochwy
Knobelsdorffstraße 8
14059 Berlin
Germany

Email: info@studyghost.de

of your decision to withdraw from this contract by means of a clear statement.

To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period expires.

Early expiry of the right of withdrawal

The services offered are digital content or digital services that are created individually on the basis of the Customer's information.

Performance regularly begins immediately after successful payment, in particular through:

provision of the access code,
activation of the editor,
the start of individual processing,
and the start of the AI-supported generation processes.

Upon completion of the purchase and the start of performance, the statutory right of withdrawal may expire early in accordance with the statutory provisions.

Goodwill arrangement

Irrespective of statutory rights of withdrawal, StudyGhost AI strives to offer fair and customer-oriented solutions.

If a customer is dissatisfied with a service provided, they can contact our support at any time.

Depending on the individual case, the following voluntary goodwill services in particular may be offered:

partial refund,
full refund,
discounted re-creation,
or re-generation of a paper.

There is no entitlement to a goodwill service.

The decision on the type and scope of a goodwill service is made exclusively after internal review and at the sole discretion of StudyGhost AI.